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PURCHASING ORIGINAL ARTWORK

From Maddy Gyselynck Fine Art

 

HOW TO BUY WORK

Thank you for considering a purchase of original artwork by Maddy Gyselynck. All pieces are unique one-off artworks. She does not currently produce giclée prints. The only exceptions are bronze sculptures, where the number of editions in existence are clearly stated.


If the work you're interested in is not currently shown in the online shop, or if you are based outside the UK please get in touch by email or through the contact page with the details of work you wish to purchase. Assuming the work is available, Maddy will be in touch within 36 hours to request a delivery address to quote for shipping, and you will receive an invoice. Until the invoice is paid, the works remain the property of the artist and available for sale. Once paid, the works will be packaged carefully & shipped to you usually within 1-2 business days. If it is likely to be longer due to drying time, holidays etc, Maddy will let you know in advance. 

You will receive a Certificate of Authenticity for every work you purchase. 

FRAMING

Maddy usually leaves framing up to the discretion of the buyer therefore most works are unframed unless otherwise specified. Maddy would be happy to recommend her preferred framer in London for oil paintings.


Some works in the online shop and on Maddy's Instagram page have had examples of frames digitally added to help you visualise some options. Please get in touch if you would like to see any other pieces in digital frames, or different styles of frames & mounts, and Maddy will be happy to do this for you.

VARNISHING

For oil paintings, colours appear deeper and last longer when paintings have been varnished after they've dried, which Maddy is happy to do from her studio at no extra cost when the painting is fully dry. This also protects the work for the long-term.

Maddy's standard varnish for oil paintings is Satin (between Matte and Gloss). Please contact if you would prefer a different finish.

RETURNS & REFUNDS

The photographs provided are taken in balanced light (close to natural daylight), but there will always appear to be differences from real life and between screens, especially as oil paint cures over time. Colours always look very different depending on the characteristics of the light in the room in which the painting hangs. Please do ask if you would like to see more pictures or videos of work before making a final decision to purchase. It is no trouble at all as it is important you are happy with any decision. Maddy would also be happy to arrange a studio visit to see works in person. 

Because of this, sales are final. Please be sure of your purchase before buying. If you are unhappy with work you have received, however, please do get in touch to discuss options.

All works are checked thoroughly and packaged carefully before shipping. In the unlikely event that a work arrives damaged, you must get in touch within 24 hours of receipt. Maddy holds insurance and you will be entitled to a full refund if photographs of the damage can be provided.

SHIPPING COSTS

Postage and packaging costs are shown during the checkout process in the online shop once a delivery address has been provided, but within the UK are usually in the region of £5-15. There are cheaper options for local delivery in South West London, and free studio collection. 


If buying direct, costs will be added to the invoice when purchasing but are usually within the region of £8-15 within the UK. Larger or heavier works can be substantially more expensive. Please get in touch for an estimate in advance if required.

COMMISSIONS

For commissions, please get in touch for an initial no-obligation discussion. Commissioning work is a big decision for both the client and the artist, and Maddy does not take many. The process can take several months and there will be a dialogue throughout to ensure that both parties are happy. 


All accepted commissions will include a 50% deposit, which is only refundable if the artist is unable to begin the work. Commissioned work may be rejected by the client but the work will need to be returned and the deposit is non-refundable. Maddy always aims to create unique work that you will love and will not send you work that she is not 100% happy with herself.